ISG Provider Lens™ Public Cloud - Infrastructure Managed Services - U.S. 2017
This ISG Provider Lens™ Public Cloud Infrastructure Managed Services quadrant report assesses services providers that deliver ongoing management and support services on top of public cloud infrastructure, primarily Amazon Web Services, Google Cloud and Microsoft Azure. It presents an organized approach to needs assessment coupled with objective positioning of relative provider and service suitability for a range of enterprise needs.
Public cloud managed services providers (MSPs) provide managed services on top of third-party public cloud IaaS platforms. At a broad level, these services include proactive monitoring, automation and management of the customer’s cloud environment, aiming to maximize the performance of the workloads in the cloud, reduce costs and ensure compliance and security. Services provided typically include:
Monitoring of CPU, storage, memory, databases, operating systems etc.
Upgrades and patching
Expense management
Governance, security and compliance management
Cloud management platforms
Support service such as incident management
This report is one of six from our global ISG Provider Lens™ study on public cloud services. The total study output includes the following six quadrants and analysis of major cloud service models:
Public Cloud Infrastructure Consulting & Implementation Services. An assessment of services providers that provide advisory and migration services for public cloud infrastructure, primarily Amazon Web Services, Google Cloud Platform, and Microsoft Azure.
Public Cloud Infrastructure Managed Services. An assessment of companies that provide ongoing management and support services on top of public cloud infrastructure, primarily Amazon Web Services, Google Cloud and Microsoft Azure.
Public Cloud Brokerage Services. An assessment of providers that deliver tools and/or services for evaluating and selecting cloud-based offerings, or deliver combinations of multiple cloud-based offerings (for example, integration combined with data archiving).
SAP Services. An assessment of providers of managed SAP services on public cloud or hosted environments.
Infrastructure as a Service (IaaS). An assessment of services providers that deliver compute infrastructure (e.g., servers, memory, storage, network bandwidth) on a self-service, on-demand basis.
Unified Communications as a Service (UCaaS). An assessment of providers of communication and collaboration applications tools that are delivered as a service.
Associated Insights
ISG Provider Lens™ SAP Services Quadrant Report
ISG Provider Lens™ Public Cloud Brokerage Services Quadrant Report
ISG Provider Lens™ Public Cloud Infrastructure Managed Services Quadrant Report
ISG Provider Lens™ Public Cloud Infrastructure-as-a-Service (IaaS) Quadrant Report
ISG Provider Lens™ Public Cloud Infrastructure Consulting & Implementation Services Quadrant Report
ISG Provider Lens™ Unified Communications as a Service (UCaaS) Quadrant Report
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