ISG Provider Lens™ Focal Points - Future of Work - How to get the most value - U.S. 2023

How to Get the Most Value From Future of Work - U.S.

At a recent business expo, a service provider noted that the audience was no longer only IT professionals. Now HR has taken a seat at the future of work table. Everyone is involved in seeing business level impact, said Mrinal Rai, lead analyst and author of the ISG Provider Lens ™report on Future of Work Services in the U.S. “It’s better to look at the holistic level,” he said.

Enterprises are re envisioning their way of working. Generative AI is fast becoming pervasive in the workplace and changing the way businesses look at all technologies. For instance, GenAI makes it possible for every worker to have a personal assistant, albeit digital, not just the C suite executives.